Operations and Support
We provide operation and support services for network, security and communication solutions
Operations and support – how can we help you?
For many companies and organisations, developing comprehensive ICT expertise within the organization is a costly and time-consuming process. This is why many businesses rather choose to focus on a few key applications or areas of expertise, and outsource general operations. We provide an exceptionally professional level in all our levels of expertise, ensuring smooth daily operations for all of our clients.
We have highly qualified personnel dedicated to deliver the best results for each of our business areas. Our operating center implements updates, monitors operations and provides proactive services and troubleshooting. We have fixed operational processes, using ITIL as our framework.
If you have the right information at hand, with prompt notification of potential problems, you can make the right decisions at an early stage. We provide scalable and proactive monitoring of active components in your company’s setup. Our monitoring service is highly flexible and can easily be integrated with your LAN, WAN, server and applications systems. Event management becomes easier with correctly defined measurement parameters and threshold values.